HOURS: 7:30am to 4:30pm Monday through Friday
At Smiles Pediatric Dentistry, we make every attempt to schedule appointments at your convenience. Allotted Appointment times are designed to fit your child’s specific needs. Infants, toddlers and special needs children are usually scheduled in the morning when they are alert and more cooperative. Young children with extensive dental needs are also preferably seen in the morning. This allows parents more time during the day to make sure their child is comfortable after the session. Parents also have the chance to call us with any questions or concerns the same day of treatment. The California State Education Code (Article 2, Section 46010(b)3) designates medical, dental and vision appointments as excused absences. Students missing only part of the school day are to be counted as in attendance. We will be happy to provide schools with letters explaining the necessary dental treatment.
Since appointed times are reserved exclusively for each child, we ask that you please notify our office 48 hours in advance of your scheduled appointment time if you are unable to come in. Another child who needs our care could be scheduled if we have sufficient time to notify their family. We realize that unexpected things can happen, but we ask for your assistance in this regard.
We practice in an open family setting and believe that the dental appointment should be a pleasant experience for parents and children together. We invite you to be part of your child’s dental examination so that we can share our dental findings with you. We believe in demonstrating oral hygiene procedures to ensure you are able to help your child complete them comfortably at home and to motivate the entire family to focus on oral health. To better understand how we care for your child, parents are also involved in dental treatment.
Each child at Smiles Pediatric Dentistry is unique. A carefully tailored plan will be created for your child after a comprehensive examination is completed, individualized plans address specific dental needs and include prevention, hygiene instructions, diet counseling in addition to treatment of dental problems.
Please understand that the practice depends on the reimbursement from the patients’ families for the costs incurred in their care. Payment for professional services is due at the time of treatment. Every effort will be made to provide a plan that fits each family’s timetable and budget while offering superior care to every patient. We accept cash, personal checks, debit cards and major credit cards. As an additional option, we also provide third party financing through CareCredit.
We are providers for Delta Dental, Metlife, Aetna and Anthem Blue Cross. We will also help file claims for other major PPO insurance plans as a courtesy. Please be familiar with your insurance benefits to help us with this process. We will file an electronic claim which your insurance company, by law, is required to pay within 30 days of receipt. Please keep in mind that the existing contract is between your insurance company and you or your employer.
To access your benefits online, please use the following links: